Elson Associates - About associated accounts

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About two-factor authentication

Two-factor authentication (2FA), also called two-step verification, adds an extra layer of security to your account by requiring a second verification method in addition to your password. This prevents unauthorized access even if your password is stolen.

We offer two types of 2fA - using an authenticator app (commonly used on mobile devices) or using your email.

You have 3 options for securing your account:

Option 1: Use email and password
  • It requires only the use of a username (email address) and a password.
  • If you enter the correct email and password combination you will have full access to your account.
  • If you enter an incorrect email and password 5 times in a row login attempts for that email will be temporarily blocked for an hour.
Option 2: Use your email to verify

This method of 2fA requires 2 steps.

Step 1: Log in normally using your email address and password.

  • You will be presented with a page to enter a 4-digit code.
  • An email will be sent to you containing the 4-digit code.

Step 2: Enter the 4-digit code emailed to you.

  • You will not have access to your account until you submit the correct code.
  • Once you enter the correct code you will have full access to your account.
  • If you enter an incorrect code 5 times in a row access to your acount will be locked and you will have to contact us to unlock it.
Option 3: Use an authenticator app

This method of 2fA requires 2 steps.

Step 1: Log in normally using your email address and password.

  • You will be presented with a page to enter a one-use 6-digit code from your authenticator.
  • Open your authenticator app to view the code.

Step 2:Enter the 6-digit code displayed in your authenticator app.

  • You will not have access to your account until you submit the correct code.
  • Once you enter the correct code you will have full access to your account.
  • If you enter an incorrect code 5 times in a row access to your acount will be locked and you will have to contact us to unlock it.

How to set up two-factor authentication

Using a PC/laptop/desktop (you must also have a mobile device ready to use).

  1. From your PC/laptop/desktop, login to your Elson online account.
  2. Click the 'Set up two-factor authentication' button or via the menu, click on 'My account' then 'Manage 2fA'.
  3. Click 'Set up authenticator app' (3 shields).
  4. Follow the on-screen instructions.

Using a mobile device.

  1. From your mobile device, login to your Elson online account.
  2. Click the 'Set up two-factor authentication' button or via the menu, click on 'My account' then 'Manage 2fA'.
  3. Click 'Set up authenticator app' (3 shields).
  4. Follow the on-screen instructions.
What are associated accounts?

Information about associated accounts and how to add them, remove them or edit their permissions.

Associated accounts help

About valuations

Help with viewing the current value of your investments.

Valuation help

About performance

Help with monitoring the current performance of your funds.

About fund performance

Adding, editing and deleting holdings

How to add, edit and delete holdings within your portfolio.

Editing your portfolio help

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Elson Associates does not offer advice as to the suitability of investments. If you are unsure whether an investment is suitable for you, you should obtain expert advice. Past performance of an investment is not necessarily a guide to its performance in the future. The value of investments or income from them may go down as well as up. You may not necessarily get back the amount you invested.

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Elson Associates plc, 5 Queen Street, Kings Hill, West Malling, Kent, ME19 4DA | Freephone: 0800 0961111

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Registered in England No. 3595128